Intelligence Plus

Emotional Intelligence

When speaking to financial advisers, we quickly learnt that soft skills are a highly valued, yet underserved, area of education. Over 96% of advisers told us that soft skills are important in their roles, but only a quarter focus more than 10% of their CPD time to develop them.*

Together with world-renowned thought leaders, Emotional Intelligence encompasses a series of training modules covering the soft skills voted most useful by advisers like you, such as listening, connection and problem solving.

Explore the modules below to take the next step towards investing in yourself, and earn structured CPD, accredited by CISI.

Sir Clive Woodward

The art of communication

Effective communication is at the heart of all great relationships. This module provides you with the tools needed to transform the way you communicate and build trust.

julian treasure

The art of listening

Many assume they instinctively know how to listen – but while you may be ‘hearing’, the question is are you truly ‘listening’? This module breaks the skill down and sets you up to make sure you get it right.

  • Footnotes

    *Source: Opinium IFA poll, March 2024.